Chaitali completed her graduation in 2005. To expand her knowledge, she went on to complete a Diploma in Hearing, Language, and Speech (DHLS) in 2006. Since teaching was always a passion for her, she pursued her B.Ed. in Special Education in 2007 under the University of Calcutta, recognised by the Rehabilitation Council of India (RCI). She also completed a Diploma in Speech & Hearing from AYJNIHH, recognised by RCI. Later, she has completed her Master’s degree in Counselling Psychology (MAPC). Her professional career began with Nabaprayas, where she worked as a Speech Therapist for children with special needs from 2007 to 2009. Since 2009, she has been working at Bengal Speech and Hearing Pvt. Ltd. (Speech Plus) in Kolkata as an independent Special Educator.